Wireless Solutions
Eclipse Communications is an exclusive Master Agent in the wireless phone service industry. We represent SPRINT exclusively as our cellular product, because of the competitive advantage Sprint has in the industry covering areas such as Price, Coverage and Quality of Service. We work specifically with Business Accounts and Employee Discounts offerings, as well as offer a broad range of Individual and Family options. We also are a Master Agent for a product called "Clearwire", which is a wireless DSL product that allows a customer to have home DSL without having to pay the high prices.
Why You Need Us:
Direct representatives of the Wireless Carrier's have a very small investment in your account. As many of you know, once you get signed up with a product, you then feel left hanging without any support, other than a customer service number. It is not in the Direct representatives interest to help you along the way throughout your whole contract, because there is no money in it.
We believe that once we sign the contract, that is when the real service begins. We dedicate ourselves to working with you, whenever you need something. We have over 8 years of experience, so needless to say, we are not going anywhere.
Our Solution
Because we are a Master Agent, we can leverage your company stronger than anyone else in the industry, to ensure you get the best price, top quality equipment for all of your needs, and the best possible renewal credits when your contract is up. We work harder than anyone for you and we know every trick of the trade to make sure that you are as happy as can be.
Common Example:
- You sign an agreement with your current provider.
- You never seen your rep after you get all your phones.
- Your bill never gets reduced because no one ever calls to let you know that prices have dropped.
- You have the same phones for the past 2 or 3 years and 5. You do not know how to get a hold of anyone because your rep is no longer with the company and because you only have a customer service number.
Common Example Vs "Eclipse Communications Way":
- You sign an agreement with Sprint.
- You will have all of the direct phone numbers to our personal account rep and owner of Eclipse Solutions, you will also have all e-mails and other contact information for our company.
- Eclipse Wireless will do a billing analysis as often as you need, just send us an email anytime throughout your contact and we will get right back to you with the best solution. You also will have you account reps number and you can call him anytime. We can help you renegotiate your rates anytime throughout your contract.
- Every 18 months is the length of time that you need to be at be able to renegotiate your contract, not necessarily in terms of rates, because we will help you with this throughout the year. However "Free Equipment" can often times be leveraged when you are nearing your contract.
Eclipse Communications Experience:
We have worked with everyone from Fortune 500 companies to individuals and consumers. We understand that the customer comes first and we understand that a business depends on its wireless phones and we understand that if you do not have the coverage and service you deserve, then you are losing money. We are here to provide the best in service to you and every employee in your business. We are dedicated to every need you will have.
Because communications is our business, we have a multiple of experience and expertise in the following industries:
- Wireless Cellular
- Wireless Data
- Wireless Laptop Access
- Wireless Remote Access
- Wireless VPN
- Wireless Voice Over IP
We sincerely hope that you will choose Eclipse Communications as your telecommunications consultant. We will work hard in every facet of your needs. We treat every business and consumer (individual) with the utmost respect and highest amount of service.
